Politique de remboursement

We have a 14 day return policy, which means you have 14 days after receiving your item to request a return.

I would be happy to consider a return for a painting that doesn't work in the space due to size restrictions, but hopefully this can be avoided by carefully measuring your space first.

If a painting is purchased as a gift, and it isn't the recipient's personal taste, I would also be willing to consider a refund in this circumstance, but hopefully it would work out; who doesn't love receiving original works of art? 

To be eligible for a return, your artwork must be in the same condition as when you received it, with no damage through the shipping or opening process.  

To start a return, you can contact us at krystlemoorepaintings@gmail.com. If your return is accepted, the purchaser will be responsible for the cost of return shipping, and for ensuring the artwork is packaged properly to ensure no damage happens during the return process.

Items sent back to us without first requesting a return will not be accepted. 

You can always contact us with any return-related questions at: krystlemoorepaintings@gmail.com.